MAPS

MAPS is a comprehensive web-based solution that addresses the eligibility assessment and enrollment process for multiple programs simultaneously; specifically Hospital Financial Assistance (Charity Care) and Medicaid.

MAPS automates all of the necessary workflows to manage this highly complex and labor-intensive process. Key functions include client screening, application generation, and imaging of documentation as well as comprehensive case management functionality and reporting.

There are two versions of the solution, MAPSch and MAPSng. Both versions have the same robust functionality with one exception. MAPSng adds the capability to fully support all of the State Medicaid forms and notices for submission in addition to the hospital’s specific Financial Assistance program rules and forms.

mapsch.

MAPSch is the version of MAPS that focuses on the eligibility assessment, processing and case management of a hospital’s Financial Assistance program. This version of MAPS will also do a preliminary screening for Medicaid as that assessment must be documented as part of any Financial Assistance award.

The implementation process follows a path of working with our clients to gather all of the appropriate Financial Assistance forms, notices, letter series, etc. that the facility utilizes in their assessment and award for this program. In addition, we map our client’s current workflow and document how the technology will be adapted to meet their needs. Each facility will then have a “customized” version of MAPS that will have this assessment and all of the necessary forms included as part of the implementation.

mapsng.

MAPSnghas been designed for those facilities who want to fully automate the entire financial counseling function including the assessment, processing and case management for Financial Assistance as well as the full complement of State Medicaid programs. The key differentiator between MAPSch and MAPSng is that MAPSng fully supports all of the necessary forms, attachments, and supporting documentation requirements necessary for a family or individual to apply for Medicaid and/or other local assistance programs.

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features

Sophisticated Eligibility Screening

  • Fully automates eligibility screening and enrollment
  • Assesses eligibility for multiple programs in a single interview session
  • Includes all household members in the screening process
  • Ensures compliance with Federal, State and internal policies

Generate Completed Applications

  • Prepopulates forms for printing or electronic submission
  • Electronic foldering of all forms for future access

Document Imaging & Electronic Checklists

  • Supports optical scanning of supporting documentation and verifications

Robust Case Management Workflows

  • Status Tracking of case history
  • Interactive work lists
  • Detailed reporting mechanism for management control

HL 7 Integration

ASP Delivery Model

  • Minimal intrusion to already taxed internal IT staff
  • Cost Efficient

HIPPA Compliant

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benefits

Maximizes revenue while reducing bad debt write offs

Streamlines the client intake process

Increases staff productivity for business office and financial counseling personnel

  • Provides a mechanism to fully automate the workflow of eligibility specialists
  • Ensures the use of consistent, current, and accurate eligibility criteria
  • Provides document control, accountability, and data security
  • Ensures regulatory compliance and facilitates reporting for mandated State and internal policies

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strategic partner

Greater NY Hospital Association: Greater New York Hospital Association (GNYHA), founded in 1904, is a one-of-a-kind trade association comprising nearly 300 hospitals and continuing care facilities, both voluntary and public, in the metropolitan New York area and throughout the State, as well as New Jersey, Connecticut, and Rhode Island. Over the years, with the help of our members, we have redefined what a trade association is and should be, and have created a dynamic center for discussion and collective advocacy.

The issues faced by GNYHA’s member hospitals are numerous and complex—and they transcend State borders. That’s why we define our membership not by geography, but by our common mission to serve health care providers, support patients in their journey toward better health, sustain communities for a brighter future, and strengthen partnerships that promote high-quality, more affordable health care.

GNYHA is a place where anything and everything is achievable—because we represent institutions and executives of keen vision and passion. And our members know that by mobilizing our collective strength, experience, and insight, we have the ability to transform adversity into opportunity. GNYHA approaches each challenge and new day with fervor and an absolute commitment to creativity and excellence. And, most important, GNYHA believes that nothing is impossible.

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